Saturday, 23 April 2016

How to order the YFULL reanalysis of your Big Y data

To order the YFULL test, follow these step-by-step instructions:

1. first get hold of the link to your BAM file by following the instructions here … 

2. then go to YFULL at

3. click on Order Now at the bottom

4. enter your details
  • check .BAM file and FTDNA Big Y and “Link to a sharing file” and enter the link you previously copied
  • Also tick “I am not a Robot” and the “agree to terms etc”
  • then click "Order now"

5. You should be notified of your results by email in about 4-6 weeks time. At that point, you will be asked to pay for them. Payment will be in roubles as this is a company based in Russia.

6. Once you have the results, you should join any relevant group projects on YFULL so that Haplogroup Project Administrators can see your results. You can join projects by following these simple steps:
  • log in to YFULL with your username / ID number & password
  • click on YFULL in the top left corner
  • click on Groups toward the bottom of the menu list on the left (see below)
  • click on the appropriate group in The Group List
  • click on Join Request in the yellow menu bar at the top
  • follow the instructions 


  1. Hello... since you are the only known way to contact Y-Full -- could you please give me an email address for their customer support? I want to combine two orders under one email address and have been unable to accomplish this online. Also, the one address on their website isn't accepting my email
    Thank you,

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